Why Great Customer Service is So Important

As one of the most prolific timber suppliers in Queensland and New South Wales, we strive to do everything right. We do everything we can to find the best timber from ethical, sustainable sources. Most of those sources are as local as we can possibly find. We also keep our prices as low as or lower than anyone in the area because we want our customers to get a good deal.

But as far as we are concerned, anyone can sell timber. Anyone can find good timber and try to keep their prices low. But as far as we are concerned, what separates the best timber suppliers from ordinary timber suppliers is customer service.

Best Timber Suppliers in Brisbane and Sydney

At Narangba Timbers, we are a third generation, family-owned business. Some of our grandchildren are now taking care providing customer service to the grandchildren of some of our first customers. And some of those grandfathers are still coming in to say hi and to buy timber for various projects.

We take our position in the community seriously. From the very beginning, we have done everything we could to promote a family atmosphere. we have always made everyone welcome and we have always done our best to make sure that their projects, big or small, are a success.

We are so committed to the community that we have a policy of only using timber from sustainable sources because we want to leave the world a better place for our friends and neighbours, for their children and for their children’s children.

And it all starts with world-class customer service. Everyone who works here lives and breathes the timber business. There is no staff in the business more knowledgeable than ours and there is no staff in the business as committed to providing the absolute best customer service in the world as we are.

When you walk in our door, you are our friends, our neighbours and our family. And we will do everything we can to keep it that way. To find out for yourself, call us today on 1300 477 024.